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Topshop recognises the importance of providing a website that is accessible to all user groups, including the disabled, the visually impaired and those with motor deficiencies and cognitive disabilities.


We strive to ensure that our website conforms to the Web Content Accessibility Guidelines (W3C WCAG 2.0, Level AA).


To access our W3C WCAG 2.0 accessible web site, please navigate to:




It is optimized to be navigable with a keyboard and screen reader.


Although the website works with all commonly utilized screen readers, navigating the site works best with the following screen readers:


 - VoiceOver for Mac

 - Jaws for Windows


Access Keys

You can access the site without the need for a mouse using the following access keys:

  • C = Jump to main content
  • N = Jump to primary navigation
  • S = Skip navigation
  • 1 = Homepage
  • 2 = Search


To navigate with access keys follow these steps:

  • Windows: Hold down the ‘Alt’ key and the access key, followed by the ‘Enter’ key.
  • Mac: Hold down the ‘Ctrl’ key and the access key.


The pages on this website comply with the recommended UK Government access keys standard.


Although the website works with all commonly used web browsers, the recommended web browser that delivers the optimal experience interacting with screen readers is Chrome.


If you have any difficulties with using this site and need help navigating the site, locating a particular item for sale, or  completing a purchase, please call our Customer Services team on

1 866 853 8559 and select option 1.  Calls are Toll Free. 


We are committed to making the customer experience consistent for everyone. Should you experience any difficulties, please contact customer.serviceus@topshop.com so that we can assist you with any problems you have encountered.