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Washcare & Aftercare

Clothing

Washing

We test our garments to ensure they stay looking just as good after washing. To keep the garment looking it’s best, always follow the instructions on the care label.

Washcare label

Separate your wash into whites, darks and colours to reduce the risk of colours running.

Wash garments with contrast trims or panels separately, the fabrics have been designed to be washed together but may absorb dye from other garments – especially important for black and white clothing.

Wash denim and coated fabrics inside out to protect the surface and prolong colour.

Fringing can get tangled in the washing machine – hand wash where possible.

Washcare icons

Drying

NATURAL DRYING

We don’t recommend tumble drying your clothes as it can cause shrinkage, fade colour and damage the fabric.

Be sure to re-shape jersey when you take it out of the washing machine.

Fringing can get tangled in the washing machine – hand wash where possible.

Dry knitwear flat as it can stretch when you hang it.

DRY CLEANING

The dry clean symbol is a circle with a letter inside, the letter indicates the chemical which can be used, and your dry cleaner will refer to this and know what to do. A cross means do not dry clean.

Dry Cleaning symbols icons

Ironing

For the perfect press without damage, the dot inside the iron indicates the temperature to set your iron to, the more dots there are, the hotter the iron you can use. You can burn or even melt your clothes if you use the wrong setting, so make sure you check.

Iron Symbols

Shoes

We don't offer a fitting service, so make sure the shoes fit you well in store. If you're unsure when you get home, always try your shoes on carpeted surface. We cannot accept worn returns.

Our trainers and canvas products, unless we advise you, are not designed to go in a washing machine. If they get dirty let them dry naturally and remove excess dirt with a brush or cloth. Then use a specific fabric cleaner.

If you get caught in the rain, allow your leather product to dry naturally. You run the risk of the leather warping if direct heat is used. Stuff with newspaper to help speed up the process and maintain shape.

Suede and nubuck are delicate materials and don't take kindly to oils and creams. Invest in a suede brush to keep the texture raised and looking fresh.

The plastic or leather pieces at the base of the heel are designed to protect the heel and need to be replaced with wear. Replacement top pieces are supplied with most of our shoes and are easily fitted by a local cobbler.

Repair is not always possible if your top pieces wear down to the point that the heel becomes damaged.

Scuffing can damage and remove beading and gems on embellished products.

Espadrilles are traditional beach shoes and are not designed for prolonged wear or wet weather.

Accessories

Bags

Do not overload your bag, this can put strain on the handles and seams and can also distort the shape.

Hats

Take care of your hat - do not scrunch up or distort shape as this will alter the appearance. Use a lint roller to clean felt hats.

Feathers

Feathers are a natural product and care should be taken with them to prolong their life. If they get wet allow to dry naturally.