Standard: £4 delivered within 4 working days
Nominated: £5 Mon–Fri, £7.50 Saturday
Collect From Store Standard: FREE delivered within 3–7 working days
Collect From Store Express: £3 delivered next working day
For next working day delivery, you must place your order before 9pm Mon–Fri, or before 2pm on Sunday (GMT).
Deliveries to Northern Ireland, the Highlands and Islands and AB postcodes will take longer to arrive.
We now ship to over 100 countries around the world.
Making a return couldn't be easier!
We promise to refund any items that you are not completely happy with when you return it to us in saleable condition by post (or Collect+ within the UK) within 14 days of receipt, or to your nearest store in the UK or Republic of Ireland (excluding department stores) within 1 month of receipt. Refunds will be credited to your original method of payment.
Collect from Store orders can be returned either to a Topshop store, or to Topshop.com by post or Collect +. Products can’t be returned to Topman or Outfit collection points.
For hygiene reasons we cannot offer refunds pierced jewellery, underwear or swimwear if the hygiene seal has been removed, or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. This may not apply if there is a fault with your item.
Please also note that items must be returned with all of the barcode tags intact. Your items should be in their original packaging. Any shoes returned to Topshop.com must not be worn, and must be returned in their original box.
Topshop stores outside of the UK and Republic of Ireland do not offer refunds or exchanges on any Topshop.com purchases. We are sorry for any inconvenience this may cause you. Unfortunately we are unable to offer exchanges at this time. You will need to return the unwanted item to us for processing first and then place a new order.