This site ships to the United Kingdom
  • FREE INTERNATIONAL DELIVERY OVER £100

Terms & Conditions

Terms & Conditions

Welcome to the TOPSHOP.COM terms and conditions, which apply to all items ordered from TOPSHOP.COM. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order. 

Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team.

 

Your Delivery

UK DELIVERY OPTIONS

We offer two delivery options for customers in the United Kingdom: (1) Standard Delivery and (2) Nominated Day Delivery.  Charges apply to both options.  For further information, including the costs and estimated delivery times, please see What are your delivery options in the Delivery section of our FAQs.

Please note that we do not deliver to the Channel Islands and BFPO addresses.

Alternatively, you can collect your items from one of our stores in the UK (excluding stores in department stores and excluding our stores in Northern Ireland).  For further details, please see the Collect From Store section of our FAQs. If you choose this option, we will keep your order in store for ten calendar days after it has arrived. If the order is not collected within the 10 days, we will assume it is unwanted, cancel the order and issue a refund to your original payment method.



If you have any questions concerning delivery of your order, please contact our Customer Services department.

You can now order products on our website and collect them from a Topshop or Outfit store, along with other convenient Topman pick-up locations, instead of having them sent to your home.



This service is available at mainland UK stores but excludes Northern Ireland, the Republic of Ireland as well as some areas of the Highlands.

HOW IT WORKS

1. Choose your store
Use the store finder within the checkout to find your nearest participating store. We now have two Collect From Store delivery options: Standard Delivery: Free or Express Delivery: £3:00.

Collect From Store Standard Delivery: FREE
If you select this option, we will aim to deliver your order between 3 and 7 days from the date you placed it.  However, sometimes during sale periods or other busy periods deliveries might take longer.  Your estimated delivery date will be indicated on the Store Finder page within the checkout.

Collect From Store Express Delivery: £3:00
Order by 7pm (weekdays) or 2pm (Sunday) for next working day delivery.



2. We'll email you
We'll send you an email when your order is ready to collect. After you have received it, you can collect your order at any time during the day, according to the store opening hours. For details, please see our store finder.



3. Collect from store
Come into store to collect your order, bringing your confirmation email and the card that you paid with. If you have paid by Paypal please bring the card that links to your Paypal account. We will keep your order in store for ten calendar days after it has arrived. If the order is not collected within the 10 days, we will assume it is unwanted, cancel the order and issue a refund to your original payment method.



4. Returns
We have the same returns policy for Collect From Store as in-store returns. You can return your order within 1 month of receipt. Please note this date begins on the date that we send you an order dispatch.



Products can be returned either to a Topshop store, or to Topshop.com by post or Collect +. Products can’t be returned to Topman or Outfit collection points.

We offer two delivery options for international customers outside the United Kingdom: (1) Standard Delivery and (2) Tracked and Faster Delivery.  Charges apply to both options.  For further information, including the costs and estimated delivery times, please see Do you provide international delivery? in the Delivery section of our FAQs.

Please note that we do not deliver to the Channel Islands and BFPO addresses.

If you have any questions concerning delivery of your order, please contact our Customer Services Team.

 

We may run delivery promotions from time to time. Please see Promotions section of these terms and conditions to check whether we are running any at this time. 

Track Your Order

If you have selected Standard delivery go to www.hermes-europe.co.uk and use the tracking number and delivery postcode provided in your despatch email. Please allow 36 hours from receipt of the email before tracking your order.

 

Standard delivery orders to most areas of Mainland UK should arrive within four working days.  Exceptions to this are deliveries to AB and DD postcodes, Highlands and Islands and Northern Ireland.  Deliveries to these areas will take up to seven working days to arrive.

 

HAVING TROUBLE TRACKING YOUR ORDER?

We will check your order status and give you an update. Please contact us using our online feedback form with the date your order was placed, your reference number for each order, your full name, billing address and phone number.

 

Please allow six working days before querying your UK order, or eight working days before querying your Northern Ireland, AB postcodes, Highlands and Islands orders.

 

You can call Customer Care between 9am and 9pm (GMT/BST) on week days (excluding UK bank holidays) and between 9am and 6pm (GMT/BST) at the weekend:

 

UK customers: 0844 984 0264 (calls charged at national rate)

 

Republic of Ireland customers: +44 870 606 9666 (calls charged at your standard international rate)

 

 

If you have selected a specific delivery day log on to http://www.myyodel.co.uk and use the tracking number provided in your despatch email or click the link in your despatch email. Please allow 24 hrs from receipt of the email before tracking your order. Our couriers will send you a text message to re-confirm the delivery day you selected. Please note that your order can arrive at any time between 7am and 9pm on your Nominated Delivery Day, however, they can deliver later in the evening during busier periods. If you haven't got your tracking number, please contact Customer Services by clicking here.

 

HAVING TROUBLE TRACKING YOUR ORDER?

We will check your order status and give you an update. Please contact us using our online feedback form with the date your order was placed, your reference number for each order, your full name, billing address and phone number.

 

You can call Customer Care between 9am and 9pm (GMT/BST) on week days (excluding UK bank holidays) and between 9am and 6pm (GMT/BST) at the weekend:

 

UK customers: 0844 984 0264 (calls charged at national rate)

 

Republic of Ireland customers: +44 870 606 9666 (calls charged at your standard international rate)

 

In order to track your order with us, you will need to have your tracking number with you. This can be located on your despatch confirmation email.

 

If your tracking number begins with RML, unfortunately, we are unable to track these parcels at present.

 

Most parcels will reach their destination within 2 weeks, however, some destinations may require additional time allowed for parcels to arrive.

 

If your tracking number begins with 1550, please click here to track your parcel.

 

If your tracking number begins with an E, please click here to track your parcel.

 

As most parcels will reach their destination within 2 weeks, we are unable to query your parcel before this time. If this time has passed and you have still not received your parcel please click here to contact Customer Services.

 

 


 

 

Price & Payment Options

Payment Options

 

We accept American Express, Visa, Visa Delta, Visa Electron, Maestro, MasterCard, Solo, Arcadia Group Store cards and PayPal.

If you have paid on your debit, credit or charge card you will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.

Please see www.paypal.com for information on PayPal payments.

The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. The delivery charges will depend on the delivery option that you choose and will be shown during the checkout process.  


FURTHER INFORMATION FOR OVERSEAS CUSTOMERS

We charge you for your order in Pounds Sterling. The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company. Please note that customers outside of the European Union will be liable for any import duty or other taxes, fees and charges that are applied by customs or other authorities in the country of receipt. If you are unsure about whether these duties, taxes and charges might apply to your order, you should contact your local tax or customs authorities.

 

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy.  (View the privacy policy).

ONLINE SHOPPING MADE SAFE

We are working together with Visa and MasterCard to offer you a safer shopping experience when using your credit card online. Please click here to find more information and how to register your card.

Please note: If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.


ONLINE PROTECTION BENEFITS
•        Shop online with added security and peace of mind.
•        Your personal password is linked to your card only, and not to your computer.
•        This security scheme will help to prevent unauthorised purchases.

HOW IT WORKS

When you reach the checkout process at Topshop.com (or any participating retailer) you will have the opportunity to register for either Verified by Visa or MasterCard SecureCode. Simply sign-up for the service following the online instructions that are linked directly to your card issuer, set up your new personal password once your card issuer has confirmed your identity, and continue shopping.

This is a one-off registration process, so you will be able to use the same password for all future purchases you make with participating retailers.

Alternatively you can contact your bank directly to register, or visit Verified by Visa or MasterCard SecureCode for more information.

Please note: If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.

Student Discount

STUDENT DISCOUNT ONLINE

NUS Cardholders, NUS Extra Cardholders and Irish Travel Cardholders receive 10% off purchases with a valid NUS, NUS Extra or Irish Travel card. To redeem the discount enter your student card number at the checkout. Discount is not available on giftcards or store card payments. We reserve the right to terminate this discount without notice. Discount is only valid for NUS, NUS Extra and Irish Travel cardholders and is non transferable.


STUDENT DISCOUNT INSTORE

Students receive 10% off purchases with any valid student card. To redeem the discount please show a valid student card at the checkout. Discount is not available on giftcards or store card payments. We reserve the right to terminate this discount without notice. We reserve the right to not accept ID that we deem invalid or fraudulent.



Returns

We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt, in the case of returns by post, and 28 days of receipt, in the case of returns to store (excluding department stores). To return an item by post, use the freepost returns label included within your order. See Returns by post (all countries) for details. Refunds will be credited to your original method of payment.

In the interests of hygiene we do not offer refunds on underwear or swimwear if the hygiene seal has been removed, or pierced jewellery or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.

Please note, not all items can be returned to store.  All items that are part of our concession brand collections can only be returned by post. These items are clearly marked on your despatch note with an ‘**’ at the end of the product description. In addition the following items can only be returned by post:



-Unique, Emerge & Designer collections
-All concessions and DCK
-Dress Up & Limited Edition dresses

You also have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Please see RIGHT TO CANCEL (EU CUSTOMERS) for details.

Your statutory rights are not affected by our returns policy.




We guarantee to refund any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by post within 14 days of receipt. International purchases can only be returned by post. You are required to return unwanted orders at your own cost. Our stores outside of the UK and Republic of Ireland currently do not offer refunds or exchanges on any items purchased online. We are sorry for any inconvenience this may cause you.

Refunds will be credited to your original method of payment. In the interests of hygiene we do not offer refunds on underwear or swimwear if the hygiene seal has been removed, or pierced jewellery or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.

If you are a customer in the European Union you have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order.  Please see RIGHT TO CANCEL (EU CUSTOMERS) for details.



For your convenience, customers in the UK and Republic of Ireland can go to their nearest store to return an item, excluding those in department stores. Please ensure that you take your despatch note with you as your proof of purchase. You will also require the card that was used to purchase the order online. If you are not the cardholder for the order, they will need to be present at the time of return to store to accept the refund back onto their credit/debit card.

Republic of Ireland customers - Please note: refunds in-store for items bought on-line will be paid in Euros by applying Arcadia's current commercial exchange rate to the sterling price for the item on your despatch note.

International customers - Please note: unfortunately we currently do not offer refunds or exchanges on items bought on our website to stores outside of the UK and Republic of Ireland. We are sorry for any inconvenience this may cause you



You can return an item by post within 14 days of receipt. Customers in the UK and EIRE will receive a freepost returns label with their order.  International customers will not receive a freepost returns label and are required to return unwanted orders at their own cost.

Please see How do I return an item by post? in the Returns section of our FAQs for information on how to make a return by post. ,  

Please allow 28 days from the day the parcel is posted for your refund to be processed. We will email you to let you know once your parcel has been received and your refund has been processed.

The refund will be processed once your goods are received into our warehouse. Please note that it may take 2-3 working days for the refund to show in your account. Each item returned is refunded separately, and will show on your statement as a refund / credit from TOPSHOP.COM. You will be refunded on to the card that the goods were purchased with. If your card expires before we process your refund please contact our Customer Services Team with your order number, postcode and new card details.

If you have any questions, please contact our Customer Services Team 

Note: Returns by post cannot be accepted without a valid Returns Authorisation Number. You will be unable to get a Returns Authorisation Code online if more than 14 days has passed since you received the items.  See How do I return an item by post? in the Returns section of our FAQs for information on how to obtain a Returns Authorisation Number. If you experience any difficulties with the online returns process please contact us at customer.service@TOPSHOP.COM.



RETURNING GOODS BOUGHT AS SPECIAL OFFERS

If you return a single item bought as part of a multi-buy discount offer (for example 'buy 2 for £20.00') you will be refunded the full price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy discount you will be refunded with the full multi-buy value.

For combination purchases ("buy one, get one free" or "get the lowest priced item free"), you must return any free items or vouchers back for us to process a refund.


RETURNING GOODS WHICH ARE OF UNSATISFACTORY QUALITY OR UNFIT FOR PURPOSE

Customers in the UK and EIRE can return these items to us using the freepost returns label enclosed with their order or download a freepost returns label here. Alternatively you can return them to our UK or EIRE stores (excluding those in department stores).  Refunds will be credited to your original method of payment.

International customers can only return these items by post.

For further information on how to return items by post please see How do I return an item by post? in the Returns section of our FAQs.



In addition to our returns policy, if you are a customer in the European Union you have the right to cancel your contract with us within 14 calendar days from the day after the date you received your order.  This right does not apply to the following items: (1) items that have been sealed for hygiene reasons (e.g make-up, underwear, swimwear or pierced jewellery) if the seal has been broken; (2) CDs and DVDs if the seal has been broken; and (3) items that have been made to the customer’s specification or that are personalised.  You will be responsible for the cost of returning a cancelled order to us.

To exercise your right to cancel follow the steps below:

1. Log into your account at Topshop.com, download the cancellation form provided in the “my account” section and include it with the items when you return them. 

We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our Standard Delivery option.  You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost. 

Please note: if you do not wish to cancel your entire contract and just want to return some of the items in your order you can return them in accordance with out standard return policy.  Please see either UK & EIRE Returns Policy or International Returns Policy (depending on where you are) for details.



Product Information

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Topshop does not allow its cosmetic products to be tested on animals, either during the production process or in the finished state.



Any items ordered remain our property until we receive full payment.



Purchase of Products

When you place an order on our website we shall email you an order confirmation email. Our acceptance of your order does not take place until despatch of the order, at which point the contract for the purchase of goods will be made and you will be charged.

Once you have checked out and you have received your order confirmation email you will not be able to make any changes to your order so please make sure that everything is correct before clicking the ‘CONFRIM & PAY’ button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

    * The product ordered being unavailable from stock

    * Our inability to obtain authorisation of payment

    * The identification of an error within the product information, including price or promotion

    * If we suspect any fraudulent activity

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order and payment secure..

Prices are subject to change without notice. These changes will not affect orders that have already been despatched. Prices are inclusive of VAT (where applicable).

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

We continually update our website. From time to time our stores may run special local promotions (which may not be available on our website) or we may offer special discounts online that are not available in stores. Additionally, some website promotions may not be available to customers in particular jurisdictions.



Privacy Policy Statement

References in this Privacy Policy Statement to "we", "us" and "Topshop" are to Top Shop/Top Man Limited (trading as Topshop). At Topshop we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.

WHAT INFORMATION DO WE COLLECT?

We ask for your name, telephone number, home address, email address and age for competitions, prizedraws, or newsletters or personal shopper sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

WHAT THE DATA WILL BE USED FOR?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Topshop. If you have signed up to Personal Shopper services, we may also contact you by telephone as part of ur personalised service to you. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

    * All email messages and email newsletters will contain information on how you can unsubscribe; or

    * Send an email to our customer services division on feedback@TOPSHOP.COM writing "unsubscribe" in the subject heading; or

    * Call our customer services division - see the "Contact Us" (contact us page) section; or

    * Write to us at: Customer Services, Arcadia Group Limited, Colegrave House, 70 Berners Street, London W1T 3NL

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

Top Shop/Top Man Limited is a registered data controller under the Data Protection Act 1998 (the "Act"). We comply with the standards, procedures and requirements laid down in the Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.

WHAT INFORMATION DO WE SHARE WITH OTHERS?

We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Topshop. We may pass your information onto Arcadia Group (USA) Limited, which operates our US retail stores, which will treat the information in a manner consistent with this Privacy Policy Statement, such as to accept returns for products purchased through the Website. We will not pass your information on to any other Arcadia Group companies or other third parties for marketing purposes unless you have agreed for us to do so.

One of the purposes for which we may disclose your address and zip code details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

COOKIES
A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalise your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

LINKS TO THIRD-PARTIES SITES

In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

PRIVACY OF CHILDREN ON OUR WEBSITE
Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.

SALE OF ASSETS

In the unlikely event that Topshop or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

WEEE Compliance

UK Waste Electrical and Electronic Equipment (WEEE) Regulations (SI 2006 No. 3289)

 

So that you can get your old electrical products recycled, Arcadia have contributed toward the development of recycling collection points (known as ‘Designated Collection Facilities) throughout the UK through our membership of the Distributor Take Back Scheme (DTS).

 

UK households dispose of over 1.2 million tonnes of electrical and electronic waste every year. This is the equivalent of 150,000 double decker buses and would be enough to fill the new Wembley Stadium 6 times over. Much of the UK's electronic waste ends up in landfill sites, where toxins put communities at risk.

 

To remind you to recycle, all new electrical products are marked with a crossed out wheeled bin symbol.



WEEE


Not all council sites are suitable to collect all types of waste electrical goods. To find out your nearest participating site and for advice on all aspects of recycling at home, please visit www.recycle-more.co.uk

Please remember to have your postcode to hand.

 

General

 

For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

 

All rights, including copyright, in this website are owned by or licensed to the Arcadia Group. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

 

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

 

Certain (hypertext) links in this site will lead to websites which are hosted by our partners. When you activate any of these you will leave the website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

 

These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

 

Times quoted in these terms and conditions are Greenwich Mean Time or British Summer Time (as applicable).

 

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

 

Copyright © Topshop 

 

This website is owned and operated by and the contract for any items ordered is with:

 

Top Shop/Top Man Limited trading as Topshop. Registered in England

Company No. 1016191

Registered address:

Colegrave House,

70 Berners Street,

London W1T 3NL

 

VAT No: GB169 0943 36

customerservice@topshop.com


Customer Service Telephone Number: 

UK customers: 0844 984 0264 (calls charged at local rate)

EIRE customers: +44 870 606 9666 (calls charged at your standard international rate)

Sweden, Denmark and Norway: 0800 53 44 6666 (toll free)

European and International customers: +44 844 984 0264

US customers: 1866 853 8559 (toll free)

Australian customers: 1800 734 767 (toll free)

New Zealand customers: 0800 441 334 (toll free)



 

Topshop Free Express/Nominated Day delivery


1. UK residents placing an order of £50 or more in one transaction between 08:01 GMT and 18:00 GMT Friday 8th August 2014 inclusive on www.topshop.com, are entitled to free next day collect from store delivery or free nominated day delivery within the UK on one of the following dates: Saturday 9th, Monday 11th, Tuesday 12th, Wednesday 13th, Thursday 14th or Friday 15th August 2014.

2. The offer will be applied automatically once you select a nominated day for delivery at checkout or select the Collect From Store Express delivery method.

3. Please note that for delivery on the next day you must place your order before 6pm. Deliveries to Northern Ireland, AB Postcodes and Highlands and Islands will not arrive on the nominated day. Please click here for details.

4. Topshop’s normal refund and returns policy applies.

5. This offer cannot be exchanged for cash.

Promoter: Top Shop/ Top Man Limited trading as Topshop registered no. 1016191 Registered office: Colegrave House, 70 Berners Street, London W1T 3NL.

 

Topshop Free Standard Delivery

1.    By taking advantage of the Free Standard Delivery offer (the “Offer”) you agree to these terms and conditions.

2.    The Promotion entitles residents in the UK, Ireland & Australia to free standard delivery on all orders of £50 or over made in a single transaction online at www.topshop.com. The free delivery promotion will be applied when you enter the code FREE50 at the checkout.

3.    International customers are entitled to free standard delivery on all orders of £100 or over made in a single transaction online at www.topshop.com. The free delivery promotion will be applied when you enter the code FREE100 at the checkout.

4.    The Promotion applies to the standard delivery service available for all countries to which Topshop currently delivers. See www.topshop.com for the full list of delivery destinations.

5.    Topshop reserves the right to (i) cancel this Promotion (ii) refuse to allow any individual to participate in the Promotion and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to all customers).

6.    These terms and conditions shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts in the event of a dispute.

Promoter: Top Shop Top Man trading as Topshop registered no. 1016191. Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

 

Topshop 2 for £12 Lips promotion

 

 

The offer entitles you to buy two items of selected Topshop Lips for £12 at www.topshop.com subject to availability.

 

The offer only applies to selected lip products sold as single items and excludes lip liners, lip primers and all branded lip products.

 

The offer is subject to availability.

 

The offer will apply to all UK delivery options.

 

The offer will be automatically applied at the online checkout.

 

The offer is valid from 08.01 GMT Thursday 20th August until 23:59 GMT Thursday 18th September 2014.

 

The offer cannot be used in conjunction with any other promotions and offers.

 

Topshop reserves the right to (i) cancel this offer at any time (ii) refuse to allow any individual to participate in the offer (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to all customers).

 

These terms and conditions shall be governed by and construed in accordance with English law and exclusive jurisdiction of the English courts in the event of a dispute.

 

Promoter: Top Shop / Top Man Limited trading as Topshop registered no. 2317752   Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.