You can now order products on our website and collect them from a Topshop or Outfit store, instead of to your home. This service is available at mainland UK stores but excludes Northern Ireland, the Republic of Ireland as well as some areas of the Highlands.
HOW IT WORKS
1. Choose your store
Use the store finder within the checkout to find your nearest store which is available for Collect from Store. Order by 6pm (weekdays) or 2pm (Sunday) for next day delivery for only £2.00.
2. We'll email you
We'll send you an email when your order is ready to collect. After you have received it, you can collect your order at any time during the day, according to the store opening hours. For the store opening hours please see our store finder.
3. Collect from store
Come into store to collect your order. Bring your confirmation email and the card that you paid with. If you have paid by Paypal please bring with you the card that links to your Paypal account. We will keep your order in store for ten calendar days after it has arrived in store. If the order is not collected, we will assume it is unwanted, cancel the order and issue a refund to your original payment method.
We have the same returns policy for deliver to store as in-store returns. You can return your order within 28 days or receipt. Please note this date begins on the date that we send you an order dispatch. For full details on our returns please visit the returns and refunds section in our FAQS.
Please visit our FAQS for more information.