Contact Us
Our friendly and helpful Customer Services team are here to help with any queries you might have.
Call us
Internet Customer Services, open Monday to Friday 0900-2100, weekends and Bank Holidays 0900-1730.
UK customers: 0844 984 0264 (calls charged at national rate)
Republic of Ireland customers: +44 870 606 9666 (calls charged at your standard international rate)
United States customers: 1866 853 8559 (toll free)
Australian customers: 1800 734 767 (toll free)
European customers (France, Germany, Spain, Sweden, Netherlands, Denmark, Italy only): 00800 5344 6666 (toll free)
Store Customer Services, open Monday to Friday 0900-1830, weekends and Bank Holidays 1000-1600.
UK customers: 0845 121 4519.
Calls are charged at a local rate and may be recorded or monitored for training purposes. Please note all times are: GMT/BST
Email us
Alternatively email us at customer.service@TOPSHOP.COM.
We aim to answer your email on the day we receive it but if this is not possible we will let you know.
